Job Description
The 61st Street Service CorporationAt 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws. Please be advised that the corporation requires COVID-19 vaccinations for all employees unless an exemption request for a disability / medical or religious accommodation has been approved.Job Summary:As a member of the medical records team, the Medical Records Assistant supports the maintenance and organization of patient records for the Department of Radiology, ensuring seamless care, patient support, and compliance.The Medical Record Assistant will apply strong organizational and customer service skills to maintain file room records, collaborate with external parties to obtain and send patient records, respond to referring physician and patient requests, and provide front desk coverage. In this role, the Assistant can expect to build a foundational knowledge of medical record management and practice operations in an outpatient healthcare setting.The Medical Records Assistant is part of a team that delivers an exceptional patient experience through empathy, communication, inclusion, trust, safety, and service.
Responsibilities + Skills
Conducts pre-registration, check-in, check-out, appointments, and other related tasks as requested by the physician in a timely and accurate manner.Ensures that all required paperwork is at desk and prepares patient packet; obtains reports or other documentation as required in jacket.
Education
Liaises with New York Presbyterian Hospital (NYP) file room to ensure timely sending and receipt of images. Proactively collaborates with NYP counterparts and supervisor to investigate and resolve any issues as they arise.Manages records in picture archiving and communication system (PACS) to ensure continuity of care: Retrieves and loads all prior exams to PACS daily to prepare for department radiology schedules. Loads outside exams to PACS as requested by referring physician offices for comparison with current studies. Merge exams in the PACS system as needed by the department.Digitizes images as requested, consistent with department guidelines.
Experience