IT Desktop Support Specialist - AVP (Hybrid)

Job Description

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. 

Responsibilities + Skills

Education

Stays current on emerging technologies and end user products. Thinks proactively about what is needed versus reactive only; operates with the necessary sense of urgency and discretion based on the clientele.Manage incoming trouble ticket and request tickets. Adhere to department SLAs and meet the necessary KPIs for team success.

Experience

Job Summary

  • Published on: Tuesday, 9th May 2023
  • Designation: IT Desktop Support Specialist - AVP (Hybrid)
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Saint Louis, MO
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 9th May 2023

About the Company

  • Company Name: Citi.
  • Address: The Citi Private Bank Citigroup Center 153 East 53rd Street 16/ F, Zone 19 New York, NY 10022 U.S.A.
  • Website: https://www.citigroup.com/
  • Company Profile:
  • Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the ... Read moreMission: Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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