IT Service Desk Analyst- Officer

Job Description

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. 

Responsibilities + Skills

Education

Also required is a good understanding of the current technological and business processes employed in the trade floor / Investment Banking environment.In addition, they will be required to ensure the response levels for the Premium Client Service Centres phone systems and incident management queues are maintained.

Experience

Job Summary

  • Published on: Tuesday, 9th May 2023
  • Designation: IT Service Desk Analyst- Officer
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Augusta
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 9th May 2023

About the Company

  • Company Name: Citi.
  • Address: The Citi Private Bank Citigroup Center 153 East 53rd Street 16/ F, Zone 19 New York, NY 10022 U.S.A.
  • Website: https://www.citigroup.com/
  • Company Profile:
  • Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the ... Read moreMission: Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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